The only way to be a better boss is to understand: that you are the avatar.
What you do and the way you conduct yourself will be both imitated as well as amplified down your line of subordinates.
If you want your people to be on time; you must be on time. If you want people to go the extra mile; they must see you visibly displaying the same behaviors.
If you say “you trust their judgement” than give them the authority to act on it independently without needing “supervisor approval” first.
It sounds so intuitive, so simple, yet it’s precisely the small things such as these that make all the difference in building a better more dominant brand and/or company far more often – than not.
© 2015 Mark St.Cyr